HONGZHI LIMITED (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect information when you visit our website, contact us, or do business with us.
This policy is written to comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, and other applicable data protection laws. If you have questions, please contact us at hongzhilimited@163.com.
1. Who We Are
HONGZHI LIMITED is a China-based export trading company supplying contact lenses, plastic packaging bags, carbon fiber sheets and other products to worldwide customers.
- Data controller: HONGZHI LIMITED
- Contact email: hongzhilimited@163.com
- WhatsApp: +86 18489896880
- Location: China
2. Information We Collect
2.1 Information you provide
- Name, company, email address, phone / WhatsApp number
- Country, market and shipping address
- Product interest, quantity, specifications and messages
- Any files or documents you share with us (e.g. drawings, specifications)
2.2 Information collected automatically
- IP address, browser type, device type and operating system
- Pages visited, time on page, referral URL
- Cookie identifiers and similar technologies
3. How We Use Your Information
- To respond to your inquiries and provide quotations
- To process orders, arrange production and coordinate logistics
- To prepare customs and compliance documents
- To provide customer support and after-sales service
- To send service-related updates and, where allowed, marketing information
- To improve our website, products and services
- To comply with legal, tax and customs obligations
4. Legal Bases for Processing (GDPR)
- Contract — to process your order or respond to your request
- Legitimate interest — to improve our services and prevent fraud
- Consent — for non-essential cookies and marketing communications
- Legal obligation — for customs, tax and accounting requirements
5. Cookies and Similar Technologies
We use cookies and similar technologies to make the website work, remember your preferences and analyze traffic. You can manage cookies through your browser settings and our cookie banner.
- Strictly necessary — required for the website to function
- Analytics — help us understand how visitors use the site
- Preference — remember language and display choices
You can withdraw consent at any time by clearing cookies in your browser.
6. Sharing Your Information
We may share your information with:
- Suppliers, factories and logistics partners, to fulfil your order
- Customs brokers, freight forwarders and inspection agencies
- IT service providers who help operate our website and email
- Professional advisers (legal, accounting, audit)
- Authorities, when required by law
We do not sell your personal data.
7. International Data Transfers
Because we operate between China and international markets, your data may be transferred to and processed in China and other countries. When we transfer personal data from the EEA, UK or Switzerland, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses (SCCs).
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, typically:
- Inquiry data: up to 24 months
- Order and shipping data: up to 7 years, to comply with tax and customs rules
- Marketing consent records: until consent is withdrawn
9. Your Rights
Under GDPR and similar laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion (right to be forgotten)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, email hongzhilimited@163.com. We will respond within 30 days.
10. Security
We use appropriate technical and organizational measures to protect personal data, including access controls, encrypted transmission (HTTPS) and staff confidentiality obligations. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
11. Children’s Privacy
Our website and services are intended for business customers and are not directed at children under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. Continued use of the website after changes means you accept the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
- Email: hongzhilimited@163.com
- WhatsApp: +86 18489896880
This document is provided for general information and does not constitute legal advice.